Forum Discussion

Elevate's avatar
Elevate
Explorer | Level 3
6 years ago

PDF Preview plane in Explorer shows a blank white image only when locally synced.

When clicking on a PDF document within the Dropbox tab on Windows Explorer it just shows a blank white screen only when  it is locally synced.    If you select that PDF and mark it as "online-o...
desktop
Preview
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi Elevate, thanks for joining the Community!

 

Could you try the steps that the user in this thread suggested to see if this helps.

 

 

Let me know how it goes!

 

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