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jch05's avatar
jch05
Explorer | Level 3
4 years ago

Photos in Local sync DropBox folder not showing thumbnails

I have a folder with over 20000 photos syncing locally on a Windows 11 Pro computer.  When viewing the folder, the large icon view option in File  Explorer is not showing the thumbnail of the photo. ...
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jch05's avatar
jch05
Explorer | Level 3
4 years ago

Yes OneDrive is also in use.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Could you temporarily disable it and see if that helps improve matters jch05? 

  • jch05's avatar
    jch05
    Explorer | Level 3
    4 years ago

    Temporarily disabling OneDrive helps.  Any ideas on how to get OneDrive and Dropbox to coexist?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey jch05, since the thumbnails come back after you disable OneDrive, then that must be the culprit there. 

       

      I know it might not be ideal, but you can try disabling OneDrive when you need to check for the files' thumbnails, and enable it after you're done. 

       

      I'll leave this discussion open, so other users can suggest different workarounds too. 

      • jinn's avatar
        jinn
        New member | Level 2
        3 years ago

        I'm encountering the exact same problem here but even if i disable OneDrive it still doesn't seem to help. my thumbnails still does not show pictures, its all just icon. its very frustrating. its not exactly cheap to maintain a cloud service annually, considering external hardisk is getting cheaper and faster now. Dropbox please provide a legit workable solution or the industry has just become more competitive for you. 

         

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