Forum Discussion

arzezio7's avatar
arzezio7
Helpful | Level 5
4 years ago

Problems When Using IDM To Download a Big Single File on Dropbox

Dropbox has major serious problem with download manager especially IDM. The problems that I faced when downloading a large file (let's say around >3GB) are listed below :-   1) It will download o...
Download
Error Messages
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi arzezio7, I hope you're doing well! 

 

How exactly do you download the file? Is it directly from the account or with a shared link? 

 

In regards to the speed and the failed error message, keep in mind that when using a web based protocol for your IDM to download the content, that might be causing some trouble there.

 

Let me know more, and we'll take it from there! 

  • arzezio7's avatar
    arzezio7
    Helpful | Level 5
    4 years ago

    From my own account. If it's a big video file, the streaming version can be downloaded with full multiple connections at full speed but when downloading the file itself it will show problems as stated above.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi arzezio7, thanks for the update! 

       

      Since you're using a third-party app, it'd be super helpful for us to have the full picture of the steps that you take. 

       

      I'd definitely appreciate something like a short guide on how you're using this app, to download content from Dropbox. Also, you mentioned you're using your own account to add the file, can you clarify if you're using a shared link, or another method? 

      • exogen's avatar
        exogen
        New member | Level 2
        2 years ago

        Is there a way to download a shared link to the desktop app so synching and resuming download is possible? I am also using IDM to download Dropbox file shared from a client, I tried for days with no luck, also why is the Download link being expire and can't be resume in IDM? is there any possible reason to do this besides producing hassle to user ends? or just another pretentious security to mimic relaibility? The desktop app says I have a limit of 2gb when synching to a shared file which I am baffled since I am only doing it to be able to download the file without pulling my hairs out.  I don't want to upgrade to a paid account since I am not using this platform for anything important besides downloading a file from my client. I've been punching air and cursing to cure my frustration about this sharing platform hope you can help me. Cheers.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!