Forum Discussion

arzezio7's avatar
arzezio7
Helpful | Level 5
4 years ago

Problems When Using IDM To Download a Big Single File on Dropbox

Dropbox has major serious problem with download manager especially IDM. The problems that I faced when downloading a large file (let's say around >3GB) are listed below :-   1) It will download o...
Download
Error Messages
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey exogen. Since we don’t support IDM, I’m afraid I can’t provide much as to why your Dropbox links expire. 

 

Is everything working normally, while not using IDM?

 

As for your first question, you can click on the "Copy to Dropbox" option, after opening your shared link, to add those files to your account, which will also sync them to your desktop app locally.

exogen's avatar
exogen
New member | Level 2
2 years ago

IDM is not at fault here. What I was implying that the download link address you guys provides expires after a couple of hours while downloading. This hinder IDM or any other downloading software to resume the download. I've tried using desktop browser, chrome, edge, brave, firefox and then jdownload and IDM still doesn't work.
Nothing is working normally, my downloada speed is capped at 5mbps so downloading a 12-20gb file takes some hour, and due to that the link expires before I could finish the download. But I doubt you would address this since I am not a premium user. I ditch my client threatening him if he won't change cloud storage I am gonna quit my job, he then uses Google Drive now, so I think my comment is moot now. Good luck to all of you and consider my comment ignored if you don't want to address stuff like this for futures users. Cheers.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!