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pixie289's avatar
pixie289
New member | Level 2
10 months ago

Quick look isn't working on files, it shows an icon only on Mac OS Sonoma

I got a new M3 MBP and have been transferring everything over. On my old MBP 2015 I could use quick look to see what the files were both offline and online. On my new MBP when I do quick look it only...
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pixie289's avatar
pixie289
New member | Level 2
10 months ago

Hi they are both, on my 2015 MBP I can quick look the files that are online only and local, but with my new MBP it only shows me an icon. I tested it again with my old computer to make sure I wasn't looking at the ones that were local and online, but the ones that had the little cloud by them I could quick look at them it would show me the image or the file not an icon. 

Thank you! 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

When you say you've been transferring files over, were you letting the files sync normally from the site, or were you copying and pasting the files somehow?

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

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