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florianleuschner
3 years agoExplorer | Level 3
Search in Subfolders
Hello everyone,
The keyword search within Finder does not work for subfolders in my Dropbox since the last update. It works fine on my local folders though.
Has anyone experienced this before and is there a known solution?
Thank you kindly for your help.
Florian
5 Replies
- Mark3 years ago
Super User II
What operating system are you using florianleuschner ?
- florianleuschner3 years agoExplorer | Level 3
MacOS Ventura 13.1 (22C65)
- MikeJE3 years agoExplorer | Level 3
Hi,
After installing the new dropbox update yesterday I also cannot search within the dropbox folder on finder.
Currently running Ventura 13.0.1. - Nancy3 years ago
Dropbox Community Moderator
Hi florianleuschner and MikeJE, I hope you’re both doing well and apologies for any delays.
Is it OK if I open two tickets for each one of you to investigate this further?
Let me know.
- MikeJE3 years agoExplorer | Level 3Hi,
I have solved the issue.
I went in to spotlight, privacy settings, told macOS to exclude the whole of the drive. I waited about 30 seconds and then removed the drive from the exclusion list.
It indexed the files again and they’re now searchable.
In moving the Dropbox folder, it didn’t kick spotlight in to gear to index the files.
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