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Shared Links not working on phone but they do work on computers
I am trying to share a link from dropbox. It works on computers, but on various devices, phones and tablets, it does not work. I have tried with different people and everyone says the same thing. Error 404 Page Not Found shows up. But it works perfect on computers. Any help would be appreciated.
I realize the error was mine on my website that I made. Thank you for your willingness to help, I appreciate it.
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- Lusil
Dropbox Staff
Hey there Jer2, let's see what we can do on this together.
As a first step, could you confirm for the following details:
- Does this happen with all shared links or specific ones?
- Are the shared links being previewed on the mobile devices using one of these browsers?
- Are the browsers on the mobile devices up to date?
Let me know what you find - thanks!
I have tried to do it again, as a new file, but I it is still not working. It is a shared file link, but only 1 that I tried.
Yes, I have tried on chrome and explorer.
Yes, I have tried on 4 different devices, 3 phones and a tablet.
I have also tried on different computers, and there is no issues. I attached the link, it is for public reading anyway. Maybe that will give insight.
https://www.dropbox.com/s/s9roef35qr5h1i0/homebuyers_road_map.pdf?dl=0
I realize the error was mine on my website that I made. Thank you for your willingness to help, I appreciate it.
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