We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
KHAIR
3 years agoExplorer | Level 4
Sharing a PDF file from Safari to Dropbox on mobile saves it as a .php file
Hi when I try to save a pdf file from safari by using the share button it always save it as login.php even if I change the automatic option into pdf. I always have to save it through files or a diffe...
Hannah
Dropbox Community Moderator
3 years agoHey KHAIR, if you want to share the file, I would suggest creating and sharing a Dropbox link instead.
Can you try and let us know if that works for you?
KHAIR
3 years agoExplorer | Level 4
I think you misunderstood me. Im sharing from safari to save the file not to send from dropbox to someone else
- Jay3 years ago
Dropbox Community Moderator
Hi KHAIR, the Dropbox mobile app won't automatically convert webpage files to a PDF file.
You'll need to try saving it to your device first as a PDF, and then upload it to Dropbox.
- KHAIR3 years agoExplorer | Level 4Its already in pdf Im not converting
- Walter3 years ago
Dropbox Community Moderator
Thanks for clarifying that for us KHAIR
Can you please let us know if this happens with a specific PDF file only or all?
Also, what is your device's exact OS version and the version of Safari as well? Have you tried a private browsing window with no plugins or extensions running?
As a test, could you maybe give it a go through another browser and let us know how it goes?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!