Forum Discussion

KHAIR's avatar
KHAIR
Explorer | Level 4
3 years ago

Sharing a PDF file from Safari to Dropbox on mobile saves it as a .php file

Hi when I try to save a pdf file from safari by using the share button it always save it as login.php even if I change the automatic option into pdf. I always have to save it through files or a diffe...
Download
Web
Wissamgh's avatar
Wissamgh
New member | Level 2
2 years ago

I agree it has been an ongoing issue for a long time on both iPad and iPhone 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey KHAIR and Wissamgh, thanks for all the info here.

 

Can you please check this article and let me know if these are the steps you're following?

 

If not, can you reproduce the issue on other browsers too?

  • KHAIR's avatar
    KHAIR
    Explorer | Level 4
    2 years ago
    Still doesn’t work

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!