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Slow search for words on file at Dropbox app makes the app freeze.
Hi, about a month I'm having issues on freezing on searching for words on any file at my dropbox app version 328.2.2 on Android. When I hit the search bar for searching for a word like "family", an...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi FelipeP, no worries, I'm here so that we can look into this!
First of all, great job troubleshooting this on your end. What is the OS that you're using on your device? Is it the latest one?
Also, do you notice the same behavior when you search for file types other than .pdf ones?
Let me know more, and we'll take it from there!
Latest Android, yes. 12
Last android update was on January, but it was working fine after update.
I do not have large files other than pdf to search. Word files are small.
Ive tried on my wife phone that are a slowerAndroid phone and same problem: large PDF files (tried a 70mb pdf file) and is almost impossible to write down the word to search, it keeps forever writing it. And small files like 5mb are okay.
I can make a video of it.
Last android update was on January, but it was working fine after update.
I do not have large files other than pdf to search. Word files are small.
Ive tried on my wife phone that are a slowerAndroid phone and same problem: large PDF files (tried a 70mb pdf file) and is almost impossible to write down the word to search, it keeps forever writing it. And small files like 5mb are okay.
I can make a video of it.
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