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Forum Discussion
exx
4 years agoExplorer | Level 4
Smart sync on all computers ??
Hello, i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in t...
exx
4 years agoExplorer | Level 4
hi Hannah
no one of these scenerios
no reboot no antivirus..
i just turned on my laptop after some days and dropbox started to syncronize... but is was ignoring i set "only online" in smartsync option,.. dropbox still continued to download files and folders instead on just write name of files
regards
Jay
Dropbox Community Moderator
4 years agoHi exx, is this in all folders in random locations, or for specific folders?
- exx4 years agoExplorer | Level 4
to all folders i set like only online
- Jay4 years ago
Dropbox Community Moderator
If the files are download as local, then there must be an app or service that is attempting to access the files.
Do you go into an app and then navigate to an online-only folder within that app to open a file?
- exx4 years agoExplorer | Level 4
nope...
just opened laptop and dropbox started to synconize ignorig all settings - Nancy4 years ago
Dropbox Community Moderator
Hey again, exx.
Can you let me know what’s the current syncing status of your desktop app? If it’s not up to date, but still syncing, I’d like you to let it finish syncing first, and then try to make some of your files online-only once more, as a test.
Does the setting work now or does the app download your files again automatically?
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