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Forum Discussion
betazero
7 years agoHelpful | Level 6
Some of my .pdf files appear blurry when I'm viewing those on my account online. Why?
Any file in my own dropbox is blurry when I click on it thru the website. Same when I send a Dropbox link. This did NOT used to be like this. Is there a fix? It basically makes viewing any file thru ...
martinlastname
6 years agoExplorer | Level 4
Necro-posting a bit, but I'm having this issue too and would really like a proper fix. The only solution I've been able to find on my own was to switch to Google Drive, which I'd rather not do. I consider printing or downloading the PDF a workaround, not a real solution.
This is what I see when I follow a link to a PDF saved in Dropbox.
And this is what it should look like, and looks like after I've download the file.
I have email notifications set for this, and will do my best to reply promptly with any details or updates as requested or as I find them.
Lusil
Dropbox Staff
6 years agoHey martinlastname, thanks for nudging us on this thread.
Out of curiosity, have you tried previewing the file from another browser or an incognito window?
How about clearing the cache and making sure that you're not running any third party browser extensions/plugins?
Let us know how it goes, cheers!
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