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Some of my .pdf files appear blurry when I'm viewing those on my account online. Why?
Any file in my own dropbox is blurry when I click on it thru the website. Same when I send a Dropbox link. This did NOT used to be like this. Is there a fix? It basically makes viewing any file thru ...
Lusil
Dropbox Staff
Dropbox StaffThanks for your swift reply, martinlastname.
Hmm. :thinking: Have you also tried re-uploading the .pdf either through the website or the desktop app?
Hi Lusil - I have the same issue and it persists across upload options (drag and drop, upload button, etc.) on both web and desktop app. Any update on a solution?
- Lusil
Hi user19, thanks for posting your question on the Dropbox Community, and sorry to hear that you're also having trouble with this.
Just for troubleshooting purposes, have you also by any chance downloaded a .pdf and previewed it with a third party app?
If the issue persists, could you have a look at our Support page and check to see your options to contacting our team?
Let me know how it goes, thanks!
i figured out why that happens.
you ready?
the page is too long / dense.
dropbox must think:
'if its that complex, it must be huge,
i'd better optimize for viewing'.
I've read through the comments. It doesn't appear this issue has been solved. I passed a pdf to a client the other day. Not good that the file is blurry and not legible. What's happening with troubleshooting this Dropbox? Please advise.
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