We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Stop auto downloads
Other users have asked about disabling the feature where dropbox asks to download the entire contents of every usb device I connect to my computer. I have clicked on several posts but ALL of the answers are totally out of date. It's not that I haven't tried.....I've been clicking for an hour.
NONE of the photos or instructions match my dropbox account.
Please give new fresh instructions to disable automatic downloads from usb devices.
I have basic dropbox.
Thank you in advance
3 Replies
- Walter
Dropbox Community Moderator
Hi there Suzanne G.3, sorry to hear you're having issues with this.
I'm not sure if you're referring to the automatic camera uploads feature or the Dropbox backup feature. Could you send me a screenshot of the notification you get when you plug your USB devices into your computer?
This would help me assist further.
Walter,
I am sorry for the long delay in getting back to you. It took a while for one of the messages to pop up.
I have clicked "Don't ask me again" but the message eventually comes back. Can I permanently turn off this feature?
- Jay
Hi Suzanne G.3, could you try disabling the option to backup external drives from within the Dropbox desktop application preferences?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
