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'That didn't work for some reason' message
I have read other post here and tried EVERYTHING suggested and I'm getting beyond frustrated. I get the 'That didn't work for some reason message with the picture of the dog. After Windows did an update a month ago, I can't open links anymore. I am the only one in a group of 56 people that's having trouble opening the shared links from the creator. I have also uninstalled on my desktop, reinstalled, restarted computer then signed back in. It work for one link. When I tried to open another link, I go that error message again. I can't even get them to work on my phone. At this point, I don't know what to do anymore !!!
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I only have a view only link. A word document is sent to us with notes from the video and then a link to the video to watch.
Were you able to figure out this issue? I'm having the same issue and I've tried everything that jll6881 did!
Hi there,
I'm getting this error after clicking a link sent by my team. I've cleared cache, changed browsers, downloaded the app, asked her to resend the link and I'm still getting this sad dog error. Please help!
I don't think they view it in an incognito/private browsing window but the other people who have been sent the link have no issue opening it. She sent it twice and both don't work
- Jay
Dropbox Community Moderator
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
I don't - I'm running a MacBook M1
- Jay
Have you tried accessing the link from a different network entirely? Do other devices on your network have the same issue when opening the link?
- I just tried it in my iPhone app and it works but now it’s saying I’m out of space…I was under the impression that a shared folder doesn’t require any space requirements because I’m not saving anything, just accessing someone else’s folder.
Also I’d need to access this on my MacBook for editing so the iPhone solution doesn’t really help…
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