Forum Discussion

RayH's avatar
RayH
Explorer | Level 4
4 years ago

There was a problem completing this request

When signing in to Dropbox, the above message appeared on my screen.
desktop
Error Messages
View
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey RayH, thanks for reaching out.

Did you have any issues, when this error appeared, or did it allow you to sign in as normal?

And did the error message go away after you signed in?

Also, make sure you try from a different browser as well, to see if you get the same behavior.

Keep me posted on how it goes!
winifax's avatar
winifax
New member | Level 2
3 years ago

I get the same error see image: (has nothing to do with which browser, this is the dropbox app itself)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi winifax, let's jump right into this!

     

    Could you kindly attach your screenshot here, because due to security reasons we can't click on your link? 

     

    Also, do you get this error message when trying to sign into the web, desktop or mobile app?

     

    Keep me posted! 

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