We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Unable to change my email address in Dropbox,
it says my email address is already being used, how do I get dropbox to accept my email?
- You need to cancel the account that is using the email address.
So, request a reset of the password on the account at www.dropbox.com/forgot
Log in to that account
Go to www.dropbox.com/account and close it.
THEN go back to the original account and change your email.
Mark wrote:
You need to cancel the account that is using the email address.Or change the email address on that account to something else, which will also free up the original email for use on another account.
4 Replies
Replies have been turned off for this discussion
- Mark
Super User II
You need to cancel the account that is using the email address.
So, request a reset of the password on the account at www.dropbox.com/forgot
Log in to that account
Go to www.dropbox.com/account and close it.
THEN go back to the original account and change your email. - Rich
Mark wrote:
You need to cancel the account that is using the email address.Or change the email address on that account to something else, which will also free up the original email for use on another account.
- If I do this will I lose my 5 gigs of free space that I earned?
- RichYou will not lose any earned space by changing your email address.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
