Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

RichieRich1891's avatar
RichieRich1891
Helpful | Level 6
3 years ago
Solved

Unspecified Error while opening .txt file Online Only - Windows 11 22H2

Hi Support,   With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Win...
desktop
Error Messages
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey RichieRich1891, sorry to jump in here.

 

Does this happen with all your online-only .txt files or just specific ones?

 

And if you try to make one of them available offline, move it out of the Dropbox folder and then back in, does that help?

RichieRich1891's avatar
RichieRich1891
Helpful | Level 6
3 years ago

Hi Hannah,

 

For the moment I only discovered it with the .txt files.

 

If I make it offline, I don't get any errors.

Also if I move the file from the dropbox folder to my desktop and back to the dropbox folder, I don not get any errors.

But is I make the file "Online only" again and try to open it, I get the error back.

 

But I decided to revert back to Windows 10 for a while, because Windows 11 itself has still a lot of bugs.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi everyone, is the file marked as online-only, available offline or available as per this article?

    • Parfa's avatar
      Parfa
      Explorer | Level 4
      3 years ago

      Hi Jay, they are marked as online only.

    • RichieRich1891's avatar
      RichieRich1891
      Helpful | Level 6
      3 years ago

      Hi Jay,

       

      The file is marked as Online Only.

       

      When I test this in Windows 10 22H2, the .txt file becomes available (White icon, with the green checkmark), when I double click the file.

       

      This is the behavior we need in Windows 11 22H2. 

       

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi everyone, I hope you’re all doing well. 

         

        Anyone that has the same issue, besides Richie, can you please clarify what’s the app version of your Dropbox app? 

         

        Also, are you only having the issue with .txt files or with all files that are online-only?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!