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Forum Discussion
rtonrhythm
3 years agoExplorer | Level 3
Wav file download transfers in at too high a level
Is there a level control on a download from dropbox. I can listen to a wave file on site but if I try to download it to my computer it comes in hot. It saturates the audio file into the red.
Megan
Dropbox Community Moderator
3 years agoHi rtonrhythm, let's jump right into this!
When you use Dropbox to download (or upload) your content, there's no way to control the download itself.
Dropbox will upload, and download the file as is, without altering it. You mentioned that the audio file is saturated when you download it: is it possible that it was uploaded that way?
Also, have you checked your audio program, or used a different one, just to check if the results are the same?
Let me know more!
rtonrhythm
3 years agoExplorer | Level 3
It is a live recording rom when I had no idea what I was doing. It definitely pushed the red. It streams ok directly from the DB site but the download is oversaturated.
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