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rtonrhythm's avatar
rtonrhythm
Explorer | Level 3
3 years ago

Wav file download transfers in at too high a level

Is there a level control on a download from dropbox. I can listen to a wave file on site but if I try to download it to my computer it comes in hot. It saturates the audio file into the red.
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi rtonrhythm, the file on the site would be no different to the file downloaded to the computer. 

 

There may be a little bit of audio compression in the audio itself in the preview, however, there isn't a way to edit the audio itself directly.

rtonrhythm's avatar
rtonrhythm
Explorer | Level 3
3 years ago

The playback on line is as clean as it could be. I could copy the file in real time with sound tap but cannot do a download transfer. What program is playing back the original file in a stream from the site. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    There isn't a specific program doing the playing, it would only be using the existing codecs used by the browser to render the audio.

    • rtonrhythm's avatar
      rtonrhythm
      Explorer | Level 3
      3 years ago
      I want to solve this. The playback on line is clean. The download can’t be listened to.
      Yes the file is a hot file. I need to find out how to capture the online playback. Soundtap cannot see the file
      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        I'm afraid that there's no way for Dropbox to control this, rtonrhythm.

         

        If you download the file from a different browser or a private browsing window, do you get the same results?

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