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yasinturhan-916's avatar
yasinturhan-916
Explorer | Level 4
3 months ago

We can't open After Effects files unless we make them available offline on our MacOS device

Hi, We’ve been using Dropbox for our After Effects projects for many years. Previously, when we clicked on a .aep file, the project and all linked assets from different locations would automati...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey there yasinturhan-916 - thanks for bringing this to our attention.

Can you please let me know if this only affects your After Effects projects/files and if you're working on an individual account or a team account instead?

Also, how large are the files that are showing this behavior? 

Any additional information or even screenshots are more than welcome! 

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