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Why was my account disabled?
Why was my account disabled? Like seriously? I have valuable things there, I’m an active on Dropbox so please tell me why? My email is [personal information removed for security purposes]
Thank you for that Monique!
I just reached out via your existing ticket so please take a look at your inbox and we'll take it from there.
Talk to you via email soon!
How can I upload a picture?
Walter
Dropbox Community Moderator
Dropbox Community ModeratorJust use either of the buttons shown in the screenshot below:
Thanks in advance Monique!
- Okay I’m going to get on a computer to do it, I’ve been using my phone!
- Walter
Oh, I see now - thanks for the update!
While you're at it, could you try to login to your account from a computer as well and let me know if you're getting the same error?
- I was unable to screenshot but here is what happened, I was sending out a message for everyone who is apart of my Dropbox... which is between 500-700 people. Some people receive the picture I was sending more than once. So as soon as I got done sending it... (took me an hour). About 5 minutes later it logged me out and said I couldn’t log back in and they said my account was disabled! I can’t log in, it says my password and stuff is wrong which I know that’s false. So whenever I get on the actual website to log in, it says my account is disabled... I have valuable things in there!
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