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chtyehimbawm
4 years agoNew member | Level 2
Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.
Any tips?
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
33 Replies
Replies have been turned off for this discussion
- Tyto4 years agoHelpful | Level 6
Same issue here. We are a photography company that delivers photos to clients via Dropbox link, our clients are not able to access the photos they paid for now. This is really bad for our business. Any solutions?
- cm20224 years agoNew member | Level 2
Same issue.
- TFriz4 years agoNew member | Level 2
I to have the same issue.. browser debugger is showing many security violations... this is a dropbox support issue!
- ktofer4 years agoNew member | Level 2
Same issue as well.
- alleazzu4 years agoNew member | Level 2
Same here - PDFs open for me, but not mp3s
- kitbclem4 years agoNew member | Level 2
Same issue. All links are blank pages (checked Chrome/Firefox, disabled ad blocker, etc.)
- donnamaeb4 years agoNew member | Level 2
I'm having the same issue. My PDFs can be opened, but you can't scroll through them. You just see the top part of the PDF. And links are not clickable.
- Estudio Preto e Branco4 years agoHelpful | Level 5
Same issue here - please dropbox, fix it ASAP!
- BennyE4 years agoNew member | Level 2
All shared links that I created in the last few days are now coming out blanks.
The links works if you are logged into Dropbox account but not showing to all my clients who needs to view the files.
- wedoaesthetic4 years agoNew member | Level 2
Hello,
I am hearing from several customers that upon clicking on a shared link containing multiple files, they are landing on a blank page with no options (not loading, just blank after loading). Upon checking myself, I see that this issue is indeed existing across several of my products / shared links. I've used 185gb out of 3TB with a "Professional" plan.Please help.
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