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Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.
Any tips?
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
33 Replies
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- Hannah
Dropbox Community Moderator
Hey NewCloverleaf, sorry to hear about this.
Do you have any security apps or extensions that might be blocking the Dropbox website?
If you open the link from an incognito window, do you see the same?
This is happening to me. I can access photos on my phone, but they will not populate on my PC using Firefox or Chrome. The sender has resent new links and it is still not working.
I only get the white screen. At first it would open a pdf but not a jpg. now nothing works. Please help! I'm on a basic plan and have never had any problems
We seem to be having this issue again. Started out with content not showing, but now a full blank screen. Shortening the URL seems to resolve it, but any time a link is clicked from a comment notification, only a blank screen will appear.
Thanks Megan. everything seems to be working perfectly now!
- Megan
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
Mine are working now.
Hallo,
I still have problem with editing Microsft Office files. Please, help !!!!
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