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SBabiche
3 years agoHelpful | Level 5
Can’t edit Excel .xlsx in iphone (app is updated)
Hi, I hope someone can help me out.
My iphone app version is 322.2.2
And I am trying to edit through ny iphone app an excel document (which I created on my Mac and is saved as an .xlsx.
I click on rhe doc and then click “open” (which is in a gray box at the bottom)
but I dont get the editing (pencil icon) option after that, I Can only share, save to Files ot print. I used to edit my documentes right there and the changes would be made so that when I accesed the document again either from Mac, ipad or iphone, the changes where up to date
Hope someone can help me out 🙂
Hi SBabiche, we appreciate the feedback on this matter. As my colleague said, ti isn't possible to edit Excel files natively in the Dropbox mobile app. The files would need to be opened in the Excel app to be able to edit them.
16 Replies
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- Megan2 years ago
Dropbox Community Moderator
- Andre7772 years agoExplorer | Level 3
Hi Megan
I fixed it already. I tried to sign out the dropbox storage account on microsoft apps & re-sign in again, then it fixed.
Thank you for assistance anyway.
- Megan2 years ago
Dropbox Community Moderator
Would you mind sending us a screenshot of the exact message you see when trying to open your Excel files through Dropbox Andre777?
- Andre7772 years agoExplorer | Level 3Hi Walter
OS Version: 17.4.1
Dropbox: 378.2
Microsoft 365 (office): 2.85
Excel: 2.85
Yes, i logged into a Microsoft account as well on my device when attempting to edit my files.
Yes, i see the integration in my connected apps tab. - Walter2 years ago
Dropbox Community Moderator
Hey Andre777, thanks for the additional information.
Can you please let us know your device's exact OS version and the versions of both the Dropbox app and the Microsoft app? Are you logged into a Microsoft account as well on your device when attempting to edit your files?
Do you see the integration in your connected apps tab?
- Andre7772 years agoExplorer | Level 3
Hi Megan it started 1 week ago. Yes, both Microsoft and Dropbox app are up-to-date.
I am using individual Dropbox plan.
- Megan2 years ago
Dropbox Community Moderator
Hi Andre777, thanks for posting here today!
Can you clarify exactly when this started happening? Have you made sure both your Microsoft, and Dropbox app are up-to-date?
Also, can you clarify if you're using an individual Dropbox plan, or a Business one?
Keep me posted, and we'll take it from there!
- Andre7772 years agoExplorer | Level 3Hallo Hannah, i have installed the excel app in my iPhone. But i still can’t open excel file from dropbox. When i tried to open it i got a pop-up which says "Sign in to Dropbox to link with Microsoft Office Integration.” then i tried to sign in and allow to link dropbox with microsoft. But i still CAN’T open & edit my excel file in excel apps. Can you help me to solve this?
- Andre7772 years agoExplorer | Level 3Hello everyone, i can’t open & edit excel file in iPhone using Microsoft Excel Apps. I have tried to open using Microsoft Excel Apps for iPhone but always show “Microsoft Office Integration would like access to the files and folders in your Dropbox“, than when i click allow i sgill can’t open my Excel File using Microsoft Excel Apps for iPhone. Someone can help me to solve this problem?
- Winston W.13 years agoNew member | Level 2
SBabiche -
See my reply to Hannah's instructions above. If you open the file from the Excel app you should not have to link Dropbox to Microsoft.
Not sure how this works if you have a password set to open the Dropbox app each time. That could block Excel from opening it. Give it a try and post back if you can.
Thanks.
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