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CCTV_1's avatar
CCTV_1
New member | Level 2
3 hours ago

I deleted some files but they still appear in my account online

Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 244.4.6580 Question or Issue Using basic plan and got he prompt to remove files.  I deleted th...
Delete
Folders
Shared Folders
Storage space
CCTV_1's avatar
CCTV_1
New member | Level 2
2 hours ago

Hi

I've  been at this for 2 days.
No back up
The main folder is not shared

Deleted section is empty.

Tried different browsers and private mode, the main folder that i delete is still available.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Thanks for the screenshot and additional info, CCTV_1.

    If you try to delete that main folder again, is it allowing you or are you getting some kind of error?

    You're deleting the files through the website, right?

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