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Forum Discussion
Is it possible Dropbox deleted my photos due to inactivity/being over-quota?
Hello,
Has dropbox at anytime removed/deleted photos due to low storage or not accessing dropbox w/in a certain time frame?
I have dropbox accounts under two separate email addresses. One has pho...
Yes, I checked events. I checked a few other places as well.
I did ck emails as well. Nothing there, but a messages about not having a set up dropbox account. Just seems odd I would ck an account w/photos, then log into the other to ck it as well. Im going to chalk it up as no photos were even here. Thank you!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi randomthoughts, the email about not finishing setting up your account only advises you of other things to finish completing the full setup, and doesn't affect the ability to upload files to the account.
If you're not seeing the missing files on the deleted files page, then there's a few possibilities as to why this might be the case:
- The files are on another Dropbox account
- They were on a shared folder you don't have access to any more
- The files were deleted outside of the 30 day period
- The files were permanently deleted
Let me know what you find out.
