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Forum Discussion
Moving files on my desktop to the trash deletes them immediately instead.
I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. I get a warning that says "This item will be deleted immediately. You can't undo this action."
When the same file is in any other folder or location on my computer besides the Desktop, and I drag it to the trash, the behavior is normal - the files goes into the trash where I can see it and recover it if need be.
I am running Dropbox Backup on Sequoia 15.2 on a 2020 M1 Macbook Air.
Any thoughts?
19 Replies
- Megan
Dropbox Community Moderator
We might need to check this internally, if you don't mind dropitlikeitshot1.
Can I send you an email, please?
Sure thing!
- Megan
I have the same issue as OP (running Dropbox on Sonoma 14.7.6 on a 2021 MacBook Pro). But I want to add: if a Dropbox folder is added to the Dock, dragging a file from the folder (in the dock) to the Trash deletes the file rather than trashing it, but without the warning pop-up. Non-Dropbox folders do not exhibit the same behavior when added to the Dock. Trashing from a Finder window behaves normally.
btw dropitlikeitshot1 did you ever get a resolution to this?
Try quitting Dropbox app and relaunching. If that doesn't work, try excluding your desktop from being backed up, and then re-include it. both have worked for me.
No dice, unfortunately! (With the Downloads/Dock issue specifically.)
Try disabling Desktop backup in Dropbox or moving the file to a non-backup folder before deleting it should help restore normal Recycle Bin behavior.
- Megan
Hey paleshadow691, sorry to hear you're having issues with that!
Did you also try what cassaperk suggested? If this doesn't work either let me know and I'll send you an email in order for us to investigate further.
Thanks!
