We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Not enough space to access folder
I have a basic (free) account with 5gb limit. Somehow, my main folder (unshared) was allowed to go beyond that to 7gb, and is now locked up with the message above. I have the obvious recourse of pur...
Hello Lusll,
Thanks for responding. It's actually a shared folder that has been there for years. I'm not sure how it balloned past the allotted quota since it has been in disuse. I even remember removing some things out of it in order to keep it below quota. I haven't used drop box in a while, and now that I have a collaboration project with a team of artists and we are setting up a pipeline, it seems I'll be unable to use dropbox when they share something with me.
Lusil
Dropbox Staff
Dropbox StaffIf you only need to view the content, you can ask the owner to send you a shared link to it, instead.
As for the folder, do you see it in your Share tab with the option to add it by any chance?
I only have the option to remove it. Which I did. I can't tell whether there are things I needed access to, but at this point it no longer matters. Thanks for explaining how this works.
