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Forum Discussion
chlojito
14 days agoNew member | Level 2
The account appears to have been deleted without a warning.
Hello,
I hope someone can help. I have had a dropbox account going back many years, and have been using it to upload family photos (and camera uploads automatically from my phone). In October last ...
Clairecox
13 days agoNew member | Level 2
Literally the same thing has happened to me. I've logged in and I have zero images or folders. Could this be a Dropbox error if there are several people getting the same thing? I'm baffled and completely gutted. You can't seem to be able to get hold of anyone at Dropbox either. What can we do? There's got to be a way?
- Mark13 days ago
Super User II
Clairecox wrote:
Could this be a Dropbox error if there are several people getting the same thing?
No it isnt.
Clairecox wrote:
m baffled and completely gutted
How long ago did you last log in? Was it over 12 months?
What does www.dropbox.com/events show?
Clairecox wrote:
You can't seem to be able to get hold of anyone at Dropbox either.
www.dropbox.com/support will let you log a ticket BUT you must do it while not logged in, even to here. So use an incognito window.
- Clairecox13 days agoNew member | Level 2
Thanks so much. Was logged in maximum 2 weeks ago, but think I even downloaded an image last week. The app on my phone is also showing no photos or files?
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