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almadenmike's avatar
almadenmike
Explorer | Level 3
2 years ago
Solved

Where is my Dropbox file?

I've been getting messages that my Dropbox is full and not syncing. I had uploaded one large file to Dropbox a few years ago and had done nothing else.

I've decided I should try to download this file and move it to a local HDD I have. But Dropbox says I have NO files ... and I don't see anything in "Deleted files".  (I did not delete the file ... I'm wondering if Dropbox did, though. If so, wouldn't Dropbox have informed me?)

So ... where's my file, Dropbox?

... Mike

Dropbox Basic
File access
Organize
restore
  • Jay's avatar
    Jay
    2 years ago

    If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

     

    Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

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