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“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated.
When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Hi everybody,
As many of you have noticed, we implemented a fix in our updated version 362.7
Feel free to reach out if you're still having issues.
Thank you!
Sam
I can save to Dropbox from Notability.
On another thread Dropbox stated they had identified the problem as isolated to sites that don't require authentication. I just started having this issue after upgrading to iOS 17. I am on 17.3 now. On the other thread people have been having this issue back to 2018. I know iOS 15 was mentioned in that thread. I can't believe that this has been going on for this long. It makes no sense for me to pay the large fee to Dropbox if I have to save it to another cloud service first. Please advise if this will be solved within the next month. If not I will just start moving everything to iCloud as I have enough storage there without paying you. Thanks.
I've installed Firegox, Brave, and TOR. For each I've launched a website where Safari (and Vivaldi) return the "Couldn't Save Content" message when I try to share to Dropbox. That response does not appear when I share to Dropbox with any of these three browsers. However, none of them share the contents of the website to which I've navigated. Brave shares only the URL. Firefox and TOR share the website title, but not the page's content. Share to Dropbox is, in other words, useless with these three browsers.
That’s because those web browsers do not have the “Reader View.” Safari is the only web browser available on iOS devices, that has the “Reader View.” The “Reader View” allows you to create a PDF of a webpage, and then share it to various resources.
For example, if I’m reading an interesting article either in Safari, or my Yahoo Mail, Twitter, etc., I will click “Reader View” to create a PDF of the article, and then Share it to the Dropbox app on my iOS device. This has been working fine for me until this week’s update to iOS 173. I feel like Apple and Dropbox need to actually communicate with one another (imagine that!) and work together to resolve this issue. Part of me believes this issue is with Apple (since this worked fine for me until the 17.3 update). Part of my also wonders whether Dropbox needs to update its app after the iOS update. Dropbox has not updated its app since the iOS 17.3 update. But I feel Dropbox needs to reach out to Apple on this, share with Apple the screen recordings we have shared with them and the complaints they have received from us, and they can work together to figure this out.
- This is a closed thread talking about this issue on iOS 15: https://www.dropboxforum.com/t5/View-download-and-export/iOS-15-couldn-t-save-content-error-message/td-p/546805
While I just started experiencing it with 17.3 it has happened to some people before. The issue was never clearly defined in that thread.
