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After the latest iOS mobile app update, my offline files have been re-syncing.
I upgraded to version 428.2 yesterday and now my Dropbox app always shows my offline files as queued for resync when I launch the app. I just tested it by syncing my files, then closing and relaunch...
Neal
Community Manager
Community ManagerHi Klaus7,
I've looked into this and our team have advised me that in this case it’s not redownloading the files, it’s refreshing the folder and metadata but Dropbox uses the same icon for both states, just the text changes. The subtitle text should also make this clear - it’ll explicitly say when it’s downloading.
Hmmm. The pair of blue arrows is a bit confusing. On desktop, the arrows whirl, showing you a sync is in progress; a green checkmark shows for files that are in sync.
Yesterday, all files in the iOS app had blue arrows icons, making it appear my entire account was in need of sync. That's pretty jarring and disconcerting--especially when the behavior appears just as you're about to leave town....
In my case, Megan's suggestion to clear the cache got things back on track (whew!). If, however, the intent is for all files to display the blue arrows upon launch while the app "calls home," well...that's going to give a more than a few people heart palpitations.
