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6 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey Assent!

    A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Yes, that's correct, and it will increase exponentially in that manner with each subsequent share link pause.

  • Assent's avatar
    Assent
    Helpful | Level 6
    1 month ago

    if it is hit again will the time span of block increase, like from 24 hours to 48 hours or so?

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi Assent, your bandwidth limit is refreshed every 24 hours. 

    Currently, there isn't a method to see how much of your bandwidth you're using, or if you're reaching the daily limit.

  • Assent's avatar
    Assent
    Helpful | Level 6
    1 month ago

    hey my public links were suspended for creating excessive traffic. will it get refreshed every day?, how can I see how much I am using?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi Assent​, let's jump right into this! 

    Would you be able to share a few more details with me? Do you get any specific errors? Also, does this happen when you try to share any file or folder inside your account? 

    It sounds possible that sharing might be paused on your account. Have you checked this article to see if any of the files you're trying to share, or have already shared breaches the Terms of Service? You can also take a look here for more info.

    While you're at it, I think it's best to check your email address to see if you have any Dropbox related emails too. 

    Reply back to me, and we'll take it from there. Thanks a bunch!

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