Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Assent
1 month agoHelpful | Level 6
All of a sudden I am unable to share files from my Dropbox.
-
I am not able to share any content from my dropbox account all of a sudden
6 Replies
- Megan1 month ago
Dropbox Community Moderator
Hey Assent!
A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.
- Jay1 month ago
Dropbox Community Moderator
Yes, that's correct, and it will increase exponentially in that manner with each subsequent share link pause.
- Assent1 month agoHelpful | Level 6
if it is hit again will the time span of block increase, like from 24 hours to 48 hours or so?
- Jay1 month ago
Dropbox Community Moderator
Hi Assent, your bandwidth limit is refreshed every 24 hours.
Currently, there isn't a method to see how much of your bandwidth you're using, or if you're reaching the daily limit.
- Assent1 month agoHelpful | Level 6
hey my public links were suspended for creating excessive traffic. will it get refreshed every day?, how can I see how much I am using?
- Megan1 month ago
Dropbox Community Moderator
Hi Assent, let's jump right into this!
Would you be able to share a few more details with me? Do you get any specific errors? Also, does this happen when you try to share any file or folder inside your account?
It sounds possible that sharing might be paused on your account. Have you checked this article to see if any of the files you're trying to share, or have already shared breaches the Terms of Service? You can also take a look here for more info.
While you're at it, I think it's best to check your email address to see if you have any Dropbox related emails too.
Reply back to me, and we'll take it from there. Thanks a bunch!
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!