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Forum Discussion
jthomson99
3 years agoNew member | Level 2
All of the sudden I can't attach files from Dropbox in emails
For some reason, I can no longer attach files from my Dropbox folders. When I go to attach a file and click on Dropbox it now only brings up recent history. It has always pulled up my entire folder s...
vivavie
3 years agoExplorer | Level 3
I am using Gmail on my phone and I got the reply below when trying to upload a document from dropbox :
impossibity to attach the document
Like i wrote in à previous message i did not fond the way to send you the screenshot thanks Best regards
impossibity to attach the document
Like i wrote in à previous message i did not fond the way to send you the screenshot thanks Best regards
Jay
Dropbox Community Moderator
3 years agoIn your reply, you can copy and paste your screenshot, or click the camera icon in the reply box to attach a screenshot.
- vivavie3 years agoExplorer | Level 3Sorry but i do not know how to do it i did not find the process .....
- Jay3 years ago
Dropbox Community Moderator
Without more information, it would be difficult to troubleshoot this matter. I'm not certain of how you're trying to upload the file in an email and the exact error.
Can you reply from a desktop machine and attach the screenshot from there, after emailing the screenshot to yourself?
- vivavie3 years agoExplorer | Level 3May i have an email address where i can send thé sreenshots because trought the chat i can not do it thank you very much
- Jay3 years ago
Dropbox Community Moderator
Thanks, in order to look into this matter in more detail, would it be possible for us to reach out to your email associated with your forum profile?
- vivavie3 years agoExplorer | Level 3
Of course no problem ; my email is
[Removed as per Community Guidelines]
Best regards - Jay3 years ago
Dropbox Community Moderator
Thanks, I've sent you an email, please could you reply to it when you get a chance!
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