Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
App always updating thousands of files
Since a few weeks, my Dropbox app is always updating thousands of files, whenever my computer is started, taken out of sleep or hibernation. I think it started after I used Dropbox to briefly store a...
Hi gjwolfswinkel, thanks for the screenshots!
It seems you're using the beta version of our app. To eliminate the possibility of this causing the syncing issue, can you try going into your account settings on the Dropbox website, and turning Early releases off?
After that, install one of the stable builds of the Dropbox application.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorIf the app’s still stuck at the same file count, can you check if there are any third-party apps that could be interfering with Dropbox or accessing the files in your local Dropbox folder? If there are, can you please disable them temporarily and see if that helps?
What you can also try after that is to uninstall the Dropbox app from your computer, restart your device and then, reinstall it.
Let me know if any of the above makes a difference.
How do I check for third-party apps that might be interfering?
Oh, yeah I did do that a couple of times. However, I left for the weekend, came back this a.m. and rebooted my computer, and now I have a notice that everything is up to date. So I guess for now it is fixed. Thanks for all the help.
Well, now, two hours later, we're back at updating 3,157,000+ files, putting a drag on my computer again. Sigh...
I ended up deleting Dropbox Desktop App and then reinstalling it yesterday. It has been updating the files I selected, and we're down to 155,000 ish. Let's hold off on the ticket to see if it stops continually updating after it has completed all current updates from the re-install. I'll let you know one way or the other when that is completed. Thanks!
A new day, a nice resolution. The deletion of and re-adding Dropbox Desktop seems to have worked. All files are now synced, and I'm not having any further issues so far. I believe the problem could perhaps be related to QuickBooks files. I have the QB program on my desktop, but I have the actual file that I access on Dropbox so that I can access it from home or from my laptop if I have to be on the road and process payroll. It always seems to take a very long time to sync the QB file, and I believe that is the file that might have caused the sync to get stuck. Don't know for sure, but wanted to pass that on for your information. Thanks for all your help!
