Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Can't backup Documents folder if Dropbox folder is on D\: drive
Device
Omen 17 laptop
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
244.4.6580
Syncing Status
"Up to date"
Question or Issue
I moved Dropbox to my D\: drive in order to clear space on my C\: drive
I had to disable backups to make the move
I then received an email telling me 4680 files were deleted
I try to enable backups for Documents and it won't, stating 'Dropbox and folder are on different drives'
I move Documents (Properties > Location > Move) to
D:\Dropbox\Documents (2026)
It won't backup, stating 'Not in default location'
Is it possible have have Dropbox on the D\: drive and make backups of Desktop, Documents and Downloads?
I'm concerned that my files are being deleted according to the email I received.
Can someone please help?
2 Replies
- Hannah
Dropbox Community Moderator
Hi there, Niall D., thanks for taking the time to post to our Community!
What you're describing is actually the expected behavior when it comes to the backup feature.
You can only back up files and folders from the drive with the Dropbox app installed on it (in this case your C: drive).
Also, the folders need to be in their default location for you to back them up, so this is why you're facing these issues.
Regarding your deleted files, can you go to your events page and let me know what you see?
Thanks in advance.
On the events page it shows I deleted the files on 20 March, this would be when I moved Dropbox to D/: and had to disable backups.
I want to keep Dropbox on D/:, does this means I can't make backups?
