Hello, In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.

I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.Open Terminal, and enter this command (all one line):IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done Then try the drag and drop again!

Yes, using finder I can navigate to the Dropbox Folder, make files and folders and move files out.All I know is before Catalina it was working fine. After Catalina it is not. ...and Dropbox is really freaking expensive now for this.

Since Drop box uploaded this new interface it is impossible for drag and drop. Moderator you did not answer the previous persons problem.I cannot drag and drop my files into folders also. There is no set up screen to change this. please let me know the answer to this issue.

THanks @donawalt, this worked for me.donawalt wrote:I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.Open Terminal, and enter this command (all one line):IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done Then try the drag and drop again!

Can't Drag Files to Dropbox Folder in Catalina

191 Replies

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stationagent
Explorer | Level 4
7 years ago
Having the same issue. Hope you all get a resolution soon. It's making it hard to be productive.
wanyulee
New member | Level 2
7 years ago
Same problem here. Extension is installed and running. Logo appears in sidebar.
macOS 10.15.1
Fiona
Dropbox Staff
7 years ago
Hey stationagent and wanyulee, thanks for your paticipation.

Since you've already tried the troubleshooting steps offered here, please create a ticket with us and get back to us with your ticket numbers.

Thank you for your patience.
payleinad
New member | Level 2
7 years ago
Hi, I'm having the same issue while running macOS 10.15.1 and Dropbox 85.4.155. I've already checked that the logo appears in the sidebar as well as made sure the extension is installed and running. Additionally, I've tried restarting my computer and reinstalling Dropbox.
MisterShifter
New member | Level 2
7 years ago
Seriously considering switching to iCloud Drive from Dropbox unless they can sort this out. It's pretty annoying.
Jane
Dropbox Staff
7 years ago
Hey payleinad & MisterShifter, thanks for the nudge!

We can work on that via ticket, so I’ve just sent you a brief message through our support system & once you reply back to me we can take it from where we left off here.

Have a nice day & I’ll be awaiting your replies!
Tomleejr
Helpful | Level 5
7 years ago
I have several tickets in, and updates from Dropbox that they are aware of this. I have tried the different sync adjustments to no avail. I did find if I right click the file, and select" move to" dropbox it will.
But dragging and dropping is not an option for us, either.
eliberumen27
New member | Level 2
7 years ago
Waiting on a solution for this issue as well. I'll keep checking back.
phollings
New member | Level 2
7 years ago
I had the same issue... but noticed once I actually opened (downloaded) the document I was trying to trying to move, I was able to drag it to the destination folder. Bit of a pain... and you do have to fiddle a bit to "grab" it.
Sparrow1
Helpful | Level 6
7 years ago
Hi Jane, I haven't seen a ticket come through.

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Can't Drag Files to Dropbox Folder in Catalina

191 Replies

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