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Berke Mert's avatar
Berke Mert
New member | Level 2
2 months ago
Solved

Can't import photos from iPhone on Mac OS when I connect it for the second time

I have Dropbox (now version 233.4.4938) as an app on macOS Tahoe 26.0.1, but the issue has persisted across many versions. I regularly want to upload new photos from my iPhone SE, now version iOS 1...
Camera uploads
desktop
iOS
Mobile
  • Berke Mert's avatar
    Berke Mert
    2 months ago

    After unchecking Removable Volumes all uploading appeared to have stopped, but after checking it back and restarting Dropbox my problem seems to have been solved.

Berke Mert's avatar
Berke Mert
New member | Level 2
2 months ago

The issue manifested itself early this year, immediately after I migrated from a MacBook Air running macOS Catalina to a MacBook using macOS Sequoia.

Here is a screenshot of the pop-up message (in dark mode):

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Berke Mert!

Let's try one more thing. Can you follow the steps mentioned here under the second section for "Dropbox would like to access files on a removable volume" and uncheck the box?

I'd love to know if that changes things at all. 

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