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Berke Mert's avatar
Berke Mert
New member | Level 2
2 months ago
Solved

Can't import photos from iPhone on Mac OS when I connect it for the second time

I have Dropbox (now version 233.4.4938) as an app on macOS Tahoe 26.0.1, but the issue has persisted across many versions. I regularly want to upload new photos from my iPhone SE, now version iOS 1...
Camera uploads
desktop
iOS
Mobile
  • Berke Mert's avatar
    Berke Mert
    2 months ago

    After unchecking Removable Volumes all uploading appeared to have stopped, but after checking it back and restarting Dropbox my problem seems to have been solved.

Berke Mert's avatar
Berke Mert
New member | Level 2
2 months ago

If this refers to a notification that I should see that says “Dropbox would like to access files on a removable volume”, at no point does such a notification appear.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Berke Mert​, I think Megan was referring to the following steps:

    1. Open System Preferences.
    2. Click Security and Privacy.
    3. Click the Privacy tab.
    4. Click Files and Folders.
    5. Uncheck the box next to Removable Volumes under Dropbox.

     

    Can you try them and let us know what happens?

    As for you kooho​, did you mean to post on this thread? Because I see that you have an ongoing thread here.

    Make sure to reply to that one, to continue troubleshooting your issue there.

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