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DaveYoungUK's avatar
DaveYoungUK
Explorer | Level 4
5 years ago

Can't See Folders from my Shared Work Dropbox in Finder

Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's ...
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Cissi's avatar
Cissi
Explorer | Level 3
4 years ago

Har dropbox med fler medlemmar och jag har synkning på min dator. Jag kan inte se filerna längre när jag loggar in, det är tomt. Men de andra medlemmarna kan se sina.  Hur gör jag?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hej Cissi, jag hjälper gärna till!

     

    Har du kollat ditt konto online? Kan du av en slump se filerna där?

     

    Syftar du också på en specifik delad mapp eller hela filerna på ditt Dropbox-konto?

     

    Låt mig veta mer, så tar vi det därifrån!

     

    PS: Jag har inkluderat en automatisk översättning av mitt svar ovan. Ber om ursäkt för eventuella misstag du kan hitta.

     

    --

     

    Hi Cissi, I'd be happy to help! 

     

    Have you checked your account online? Are you able to see any of your files there? 

     

    Also, are you referring to a specific shared folder that's missing some files, or the entire content of your Dropbox account? 

     

    Let me know more, and we'll take it from there! 

     

    PS: I've included an automated translation of my response above. Apologies for any mistakes you may find. 

    • Cissi's avatar
      Cissi
      Explorer | Level 3
      4 years ago

      Hej!

      Jag kan inte se filerna online på datorn men övriga medlemmar kan. Jag kan däremot jobba i mina mappar som jag synkroniserat med dropbox och de uppdateras online men inte så att jag kan se det när jag loggar in.

       

      Hälsningar

      Cissi

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi Cissi, are the files visible on the Dropbox site? Are you using a Windows or Mac device?

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