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DaveYoungUK's avatar
DaveYoungUK
Explorer | Level 4
4 years ago

Can't See Folders from my Shared Work Dropbox in Finder

Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's ...
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Cissi's avatar
Cissi
Explorer | Level 3
3 years ago

Hej!

Jag kan inte se filerna online pÄ datorn men övriga medlemmar kan. Jag kan dÀremot jobba i mina mappar som jag synkroniserat med dropbox och de uppdateras online men inte sÄ att jag kan se det nÀr jag loggar in.

 

HĂ€lsningar

Cissi

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Cissi, are the files visible on the Dropbox site? Are you using a Windows or Mac device?

  • Cissi's avatar
    Cissi
    Explorer | Level 3
    3 years ago

    Jag kan inte se filerna nÀr jag Àr inloggad och jag har en windows.

    Jag ser mina mappar som Àr synkade pÄ datorn och övriga personer som loggar in kan se filerna. Det Àr bara jag som inte kan se filerna nÀr jag loggar in.

    HĂ€lsningar

    Cissi

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Ledsen att jag hoppar in hÀr, Cissi!

       

      Är du sĂ€ker pĂ„ att du tittar pĂ„ rĂ€tt mapp nĂ€r du loggar in pĂ„ ditt konto online?

       

      Du kanske tittar pÄ en kopia av mappen istÀllet.

       

      Om sÄ inte Àr fallet, kan du försöka logga in via en annan webblÀsare eller ett privat surffönster för att se om du fÄr ett annat beteende?

       

      ----

       

      Sorry to jump in here, Cissi!

       

      Are you sure that you're looking at the correct folder, when you login to your account online?

       

      Perhaps you're looking at a copy of the folder instead.

       

      If that's not the case, can you try to login through a different browser or a private browsing window, to see if you get a different behavior?

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