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Scukobyte's avatar
Scukobyte
New member | Level 2
4 months ago

Can't share files because I exceeded my account's bandwidth limits

Dropbox App Version 438.2.2 Question or Issue The user's account has been banned due to exceeding bandwidth/traffic limits, and they are unable to unban their account through the provided link. W...
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Scukobyte's avatar
Scukobyte
New member | Level 2
4 months ago

I think it's not the first time, because I didn't even knew that there was a limit, but I got this message once or twice before. And then the next day it was fine again, but I didn't realize it was because of the size - I thought it was because of the amount of files I was trying to move at one time.

As long as it's not permanent - I am ok with waiting.

But it doesn't say anywhere how long it will take this time.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Thanks for the update, Scukobyte.

Hopefully, this will get resolved for you really soon, but if not, do let us know.

Just make sure to keep an eye on the bandwidth limits as well, so that you don't have this issue again.

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