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Forum Discussion
wendy_mugridge
5 years agoHelpful | Level 6
Can't sync (not enough space)
I am experiencing messages that my hard drive is full. I use a Mac Mini. My harddrive is not full at all. I cannot open Word files that are stored in Dropbox:
Word experienced an error trying to op...
- 5 years agoSince the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer.
As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.
wendy_mugridge
5 years agoHelpful | Level 6
the problem is that it is showing all the Dropbox files that it does not need to be on there. Thank you
Daphne
Dropbox Community Moderator
5 years agoCould you check the "Get info" option for the Dropbox folder itself on your computer, so that we can see the difference in actual size and size on disk, wendy_mugridge?
Also, when you check the system storage for your computer, does it show the majority of the space being in Documents, or Other?
Also, when you check the system storage for your computer, does it show the majority of the space being in Documents, or Other?
- wendy_mugridge5 years agoHelpful | Level 6
Just to be clear, I do not want Dropbox on my hard drive. I can't get it to stop copying the contents to it. If I log on it will start syncing and I basically lose the use of my computer. I don't know what I could have done to make it start doing this. Thank you.
- wendy_mugridge5 years agoHelpful | Level 6
- Jay5 years ago
Dropbox Community Moderator
Since the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer.
As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.- wendy_mugridge5 years agoHelpful | Level 6
I was able to figure out that I need to get rid of the copy of Dropbox that was on my computer and turn off the device. All good now. Thanks for all your help!
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