Forum Discussion

Poseidon_Simons's avatar
Poseidon_Simons
Explorer | Level 4
6 months ago

Content I transfer using my mobile, don't show up on my PC.

I usually use dropbox to transfer my photos from my mobile to my pc. For the last two days, when I try to transfer a file, it says that it already is in dropbox, but it doesn;t show in the pc folder....
desktop
Mobile
sync
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Poseidon_Simons​, I'd be happy to help you with that! 

As a first step, would you mind clarifying the exact OS version you're using? 

Also, I'd like to know the Dropbox app's current syncing status, and version. You can find this by hovering your mouse over the little Dropbox icon in your task bar, next to your WiFi. 

One last thing: when you visit your account online, can you see your uploaded files there? 

Keep me posted, and we'll take it from there! 

  • Poseidon_Simons's avatar
    Poseidon_Simons
    Explorer | Level 4
    6 months ago

    thank you

    I am using Android version 16

    the dropbox icon says "uploading 14 files.... downloading 13 files...."

    looks like its stuck?

    my files are on the online site, my account

     

    my internet is working fine

     

     

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