Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious ".localized" file which dropbox cannot show me when i click 'Go to file:" "Couldn't upload. Give Dropbox permission to access this file." I need help- I am paying for this service at this point and I really need the application to perform properly. Thanks Mike

I am having exactly the same issue with a ".localized" file that Dropbox cannot take me to, and that I cannot locate in Finder, even if I enable views of hidden files (with CMD-Shift-.).

Hopefully this can kickstart the troubleshooters into figuring this out. I frankly stopped even trying to use the sync service with my laptop, and have to manually upload files via the web, which is insane, as I’m paying for this service. Would love it if someone would care enough to try and solve this issue.

Hi there, Yes, DB has full access (see screenshot). Thx for the "unlinking" info. Why don't we wait for my Clean Install and see if the issue persists.

The terminal thing to get dropbox to ignore these files (.localized / .run / .lock) did not work

The terminal thing that Jay suggested 'this feature' to get dropbox to ignore these files (.localized / .run / .lock) did not work

Couldn't upload. Give Dropbox permission to access this file

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Riqiv
Explorer | Level 4
3 years ago
Hello there, I'm having the same issue. Could you pls help. Have uninstalled and installed DB. Upgraded to lastest version that supports connecting third-party apps. Have checked for hidden files in DB folder (by opening EACH folder)...no love. Checked DB online with a search for "backup_manifest" file and other file to no avail. Any help is appreciated.
Nancy
Dropbox Community Moderator
3 years ago
Riqiv, can you please follow the steps mentioned in this thread, to fix the permissions of your Dropbox app?

If that doesn’t work either, let me know.
Riqiv
Explorer | Level 4
3 years ago
Thank you,

I thing I did the "Fix Permissions" and I JUST DID the "Fix Hardlinks." We'll see if that works!

BTY...I may be doing a Clean Install of my iMac. What need I do with Dropbox before initiating my hard drive???

Thx, Richie
Riqiv
Explorer | Level 4
3 years ago

Problem is still occurring.

Any help would be appreciated 🙂
Megan
Dropbox Community Moderator
3 years ago
Hi Riqiv, can I send you an email, in order for us to have a closer look into this?
Riqiv
Explorer | Level 4
3 years ago
To present this as a solution is ridiculous.

There is NO explanation as to how member mikemohr "disengaged" Dropbox.

Please do better 🙂
Hannah
Dropbox Community Moderator
3 years ago
Hey Riqiv, apologies for that, I think it was done by mistake, since this is an ongoing thread.

Do you still need assistance with this? Can we send you an email, like Megan suggested?
Riqiv
Explorer | Level 4
3 years ago
Of course you can.

Email is: [removed per the Dropbox Community Guidelines]

However, I am going to do a Clean Install of my iMac in a week of so for other reasons.

Is their some kind of "deauthorization" I need to with Dropbox on my computer?

(2nd time asking this question 🙂
Hannah
Dropbox Community Moderator
3 years ago
Thanks, Riqiv.

If you're going to be doing permanent changes to your computer, I would suggest unlinking your computer from your Dropbox account and relinking it, when everything is finished, to avoid any kind of file loss.

Also, before I send you an email, can you also make sure that you've given Dropbox full disk access?
Riqiv
Explorer | Level 4
3 years ago
Hi there,

Yes, DB has full access (see screenshot). Thx for the "unlinking" info. Why don't we wait for my Clean Install and see if the issue persists.