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Forum Discussion
Couldn't upload. Give Dropbox permission to access this file
Hello-
I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious ".localized" file which dropbox cannot show me when i click 'Go to file:" "Couldn't upload. Give Dropbox permission to access this file."
I need help- I am paying for this service at this point and I really need the application to perform properly.
Thanks
Mike
60 Replies
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Hi Hannah
I have exactly the same problem as Riqiv, except the filenames are different: .run & .lock (see attached photos). Have tried everything suggested & still the problem persists. Very annoying to have a red exclamation badge permanently/repeatedly appearing on my dropbox menu icon - to inform me of what I already know about the two files it cannot sync etc.
mitchellmedia
In my reply post above: Riqiv should have read mikemohr
- Jay
Dropbox Community Moderator
HI mitchellmedia, the red icon is a notification, which can be seen in the bell icon. If you click there, are you able to mark the notifications as read, which will remove the red icon?
Hi Nancy and Hannah,
I decided AGAINST the Clean Install of my iMac for now as the issues I'm having are minor and the Apple Store says the hard drive is fine.
I clicked on "Fix Hardlinks" and "Fix permissions" and Dropbox has Full Disk Access.
There is also in Permissions a "Reset File System Warning Options." I was wondering what that does and is it worth clicking on???
Here's a screenshot of the latest Sync issue.
Any other ideas???
Thank you 🙂
Indeed. The notification is the other screenshot I attached. When notification read & closed the red notification icon reappears shortly after & so on repeatedly. That is the issue, because the .run/.lock file issue is not resolved. Unless anyone here can help.
& then it constantly reappears because the notification issues (see other screenshot) cannot be resolved by any suggestion on this thread so far
Hi there,
I'm familiar with the "notification" icon. This is different...a syncing issue with a file.
Not sure if you saw my previous snapshots so here is one 🙂
- Jay
Could you try using this feature to ignore those two files, so that the Dropbox desktop application doesn't try to sync them?
Hi Jay,
I'm going to try something before I start typing instructions into the terminal on my Mac. I will remove ALL files and folders from Dropbox and see what happens. Then put them back in 3 different folders and try to find with files are causing the issue.
Oddly, when I push "Go to file" as in screenshot nothing happens. I've also searched for these files on my iMac to no success.
I'll keep you all posted after my attempt at putting things back into DB in sections and after trying your suggestion if I get around to it.
Thank you 🙂
