We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
MarcelloSax64
3 years agoExplorer | Level 3
desktop disappeared on macbook
Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and ...
Nancy
Dropbox Community Moderator
3 years agoWelcome to the Community, MarcelloSax64!
It sounds like you’ve enabled computer backup on your Dropbox app.
Can you please follow these steps to disable it, and let me know if they help?
Keep me posted for any updates.
MarcelloSax64
3 years agoExplorer | Level 3
Hi. Thank you for your quick answer. I don't know if my problem is clear.
I just want my macbook with desktop like it is meant to be with all the folders in the right place.
I'm looking for my backup disk but i don't know if it may be appropriate for this problem.
This **bleep** software move everything in Dropbox ( i love dropbox but i don't want it for this)
- Hannah3 years ago
Dropbox Community Moderator
Hey MarcelloSax64, if you follow the steps that Nancy linked in her reply, you will be able to disable the backup feature and return your desktop folders to their original locations.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!