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MarcelloSax64's avatar
MarcelloSax64
Explorer | Level 3
3 years ago

desktop disappeared on macbook

Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and ...
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MarcelloSax64's avatar
MarcelloSax64
Explorer | Level 3
3 years ago

Empty DesktopDiskopen diskopen disk 2the folder that contains everythingand the folders that were moved to DropBox

MarcelloSax64's avatar
MarcelloSax64
Explorer | Level 3
3 years ago

Hi. I've tried to insert a sequence of screenshots to show you what is the situation now.

I've begun from the empty desktop and tried to follow what i do to have my files.

I'm from Italy and I know that it's not easy for me to explain but i hope You'll understand enough to help me.

Thanx a lot 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MarcelloSax64, do you see any computer backup on this page?

  • MarcelloSax64's avatar
    MarcelloSax64
    Explorer | Level 3
    3 years ago

    no. I don't have backups in this computer. i have a very old one in a separate hard disk 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    So you're not seeing any files or folders on this page - is that correct MarcelloSax64 ?

  • MarcelloSax64's avatar
    MarcelloSax64
    Explorer | Level 3
    3 years ago

    Hi. I'm back. I've been away for about a week. So...that's correct.  there are no files or folders in my desktop. Everything has been moved to DropBox

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MarcelloSax64, could you try following these steps, and let me know of the results? 

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