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asiasdioads's avatar
asiasdioads
New member | Level 2
29 days ago

Do we all need to upgrade to have access to the space when using a shared folder?

The board of my housing cooperative (which I am a member of) is currently using a Dropbox Basic plan for our documents. We're nearing the 2GB limit. I think one of us created an account using the cooperative e-mail and invited the members to the folder where we store the documents My question is, is it sufficient to upgrade the owner's account to Plus. Or do every user need to upgrade our plans to Plus? Reason why I'm asking is that all members now receive the warning that space is running out, even though the files are not in our accounts (just shared with us).

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    29 days ago

    Hey asiasdioads​, welcome to our Community!

    Keep in mind that when joining a shared folder, you basically add a copy of it to your Dropbox account, which is why it takes up space like any other personal file would. You can read more about this here.

    Therefore you'd need to upgrade both the sender's Dropbox account, along with the members' of the shared folder.

    If you mostly need view-only access to the folder in question, the owner can send you a shared link instead, so that you don’t have to add it to your Dropbox account at all.

    You wouldn't be able to edit the folder's content though.

    Hope this clarifies things a bit.

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